PAYMENT METHODS

We accept all major credit/debit cards such as Visa, Mastercard, American Express and Discover. PayPal is a safe transaction method and you’re allowed to checkout as a guest without an account.

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ORDER PROCESSING

Orders are processed after payment is successfully verified. Most orders will ship within 4-7 business days. This does not include weekends or holidays. All domestic orders are shipped via USPS or FEDEX for a flat rate charge of $10 USD. Once shipped, a tracking number is sent to the email address used to place an order. Please allow 24 hours for your tracking information to update.

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CONTACT US

If you have any issues with your order​ email us at: customercare@melaninaura.com For all general inquiries or workshop bookings, please email us at: melaninaura7@gmail.com. Please allow up to 24 - 48 hours for a response as we strive to assist all customers with attentiveness and satisfaction. Please do not try to contact the company via social media regarding orders; a response will not be provided.